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Smart Customer Service Cutbacks Retail Wire1/6/2009 2:40:00 PM GMT
Eastman Kodak appoints Gustavo Oviedo as General Manager Worldwide Sales and Customer Operations - Quick Facts RTTNews.com1/6/2009 2:17:00 PM GMT
Make Customer Service Local and Strong E-Commerce Times1/6/2009 1:03:00 PM GMT
straight talk about customer service DC Velocity1/6/2009 11:33:00 AM GMT
CDC-CRM unveils collection management soln Cyber India Online1/6/2009 10:50:00 AM GMT
Insular Life Enhances Customer Relations in the Philippines With Cisco Unified Communications System TMC Net1/6/2009 10:37:00 AM GMT
Customer Service a Phony Business? CIO Today1/6/2009 10:21:00 AM GMT
Insular Life Enhances Customer Relations in the Philippines With Cisco Unified Communications System Ein News1/6/2009 9:57:00 AM GMT
Twenty Recommendations for 311/CRM Implementation ICMA1/6/2009 9:06:00 AM GMT
DM opens customer service counter at Dubai Industrial City AME Info1/6/2009 8:43:00 AM GMT
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More Customer Related Information

Customer Books
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
The Big Book of Customer Service Training Games (Big Book Series)
Where Are the Customers' Yachts: or A Good Hard Look at Wall Street (Wiley Investment Classics)
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force
Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer
One Billion Customers: Lessons from the Front Lines of Doing Business in China

Customer DVD
The Employee's Guide to Superior Customer Service
12 - Delivering Exceptional Customer Service by Richard Mulvey
Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video
2008 Global Conference: Steve Wynn on Building and Sustaining Great Customer Service
High Performance Selling - Building Customer Loyalty, Needs Analysis Selling, The Evolution of Selling, Selling Different People Differently - Sales Training DVD Video
ABC News 20/20 Customer Service and the Internet
SMILE! Customer Service Training
CUSTOMER 152
Creating a Customer-Centered Culture 3 Disk DVD Series
Customer Focused Manufacturing

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Global Business News Monitoring Services. Customer News aggregated by BusinessNDX